Generally it takes about an hour for us to receive the photos, choose the best image and produce the products. Sometimes we are as fast as 30 minutes if the event isn't too busy, or if it is very busy, it can take up to an hour and a half. If you need to leave we can always arrange postage.

As you are aware, action photography isn't easy. Our excellent team of photographers do a great job at capturing 95% of our orders, however there are elements that are out of our control that can result in a missed photo. If we do miss your photo we try to book you in for another event so you don't miss out, but if there is no other option, we guarantee a full refund.

Absolutely! Framing the photo only takes 5-10 minutes.

We highly recommend booking your photo in with us prior to the race. Our photographers do take random photos when we don't have bookings, but if you want us to specifically zero in on your athlete, we do require a pre-booking. Pre-Order online (closing on May 17th 2022) or visit us at the Medal Shots booth before your race to book in!

They sure do! After the event we sort all the photos and catalogue them to go onto our photo website. This is a timely process + the upload speed isn't the best, but we generally have them up 1-2 weeks after the event. Go to www.medalshotsphotos.com to check out the gallery.

Medals, Trophies, Team Photography, Acrylics, Frames, Photo Prints, Drum Wraps, Poster Prints, and the list goes on! Just send us a message and we will send through all our options + price lists.